Effective as of: February 25, 2019
Who we are: ”Zephyr Essentials” at www.zephyrsoap.com
COLLECTION OF INFORMATION
Zephyr Essentials, or a third party service provider affiliated to us and acting on our behalf (“Service Providing Affiliate”), collects personal information from you when you 1) create an online account with us, 2) order products from us, 3) request any information from us, 4) leave a comment/review with us or 5) contact us. The personal information we collect may include your name, physical address, telephone number, email address and, if you are a Zephyr Essentials customer/client, credit/debit card number.
Zephyr Essentials or our Service Providing Affiliates may collect certain non-personal information from you including but not limited to your Internet Protocol (“IP”) address and the domain name from which you accessed the Site. We may collect information about your online behavior (such as the date and time you visit the Site, the pages of the Site that you visit, the time spent viewing and how often you return to the Site and other click-related or advertising data. When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
You are free to decline cookies, but by doing so, you may not be able to use certain features on the Site or take full advantage of all of our offerings. Check the “Help” menu of your browser to learn how to change your cookie preferences.
Zephyr Essentials and/or its Service Providing Affiliates may use information collected from and about you for any of the following purposes: (1) to complete orders, provide services, respond to inquiries and discuss with customers; (2) to develop new products or services (”Customized Products and Custom Orders”); (3) to provide you with targeted promotions and advertising on the Site or on other sites; (4) to contact you with information and promotional materials from our company; (5) to review the usage and operations of our Site and services; (6) to address problems with the Site, our company or our products/services; (7) to protect the security or integrity of the Site and our company. Your information, as described to you at the point of collection, may also be used with your consent.
We use and disclose your credit card information only to process payments and prevent fraud.
PUBLIC FORUMS AND COMMENTS
Any information you may disclose in our blogs, when providing testimonials or product reviews, or on other public areas of the Site, becomes public information. Please exercise caution when disclosing personal information in these public areas. If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. Visitor comments may be checked through an automated spam detection service.
THIRD-PARTY WEBSITES AND MEDIA
The Site may have links to third-party websites, which may have privacy policies that differ from the Site’s. We are not responsible for the practices or information displayed on such sites.
Articles on this Site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
If you upload images to the Site, you should avoid uploading images with embedded location data included. Visitors to the website can download and extract any location data from images on the website.
OUR COMMITMENT TO DATA SECURITY
We have taken certain physical, administrative, and technical steps to safeguard the information we collect from and about our customers and Site visitors. While we make every effort to help ensure the integrity and security of our network and systems, we cannot guarantee our security measures.
YOUR RIGHTS TO YOUR DATA
If you have an account on this Site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
REVISIONS TO THIS POLICY
Zephyr Essentials reserves the right to revise this policy at any time. When we do, we will post the change(s) on the Site. If we change the policy in a material way, we will provide appropriate online notice to you.